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Customers must notify cancelled orders at least 24 hours in advance to the cook date of the order. For orders cancelled within this timeframe, we will gladly process a full refund and notify the cook of the cancelled order. Unfortunately, due to the nature of planning out meals and preparing dishes, we cannot accept cancellations made less than 24 hours in advance. Note: if the Cook has already started preparing your order, in this situation, refund entirely depends on the individual cook.

Yes. Before making a selection, you can choose the date when you like your meals to be ready. Also, you can add a message to the cook while placing the order.